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Terms & Conditions Page

Bellydance Boutique – Terms and Conditions

  1. General
  2. Postal Charges
  3. Orders and Cancellations
  4. Additional Terms and Conditions for Sales of DVD’s, Music and Blu Ray
  5. Prices
  6. Colour Reproduction
  7. Payments
  8. Returns
  9. Data Protection and Prohibitons
  10. Intellectual Property, Software and Content
  11. Your Privacy
  12. Complaints
  1. General

These terms and conditions set out the basis on which you can use our website and place orders for items from Bellydance Boutique. By ordering goods from Bellydance Boutique you are deemed to have understood and accepted these terms. By using our services, you are agreeing to all of the Terms and Conditions set out herein and as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend all services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website. This Website also contains links to other websites, which are not operated by Bellydance Boutique. Bellydance Boutique has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms and conditions contained within each such site.

You may contact us by email to Krystina@bellydanceboutique.co.uk or phone us on 07528097153. We may contact you for marketing purposes by email, mail or telephone with relevant offers from Bellydance Boutique, Bellydance Classes with Krystina or other information distributed by us for other parties. We may also contact you for market research purposes.

  1. Postal Charges

Our postal charges sent to mainland UK via Royal Mail standard First Class post, unless otherwise stated, are based on the weight of the items ordered and charges will be detailed at the point of order. We will post your items within 24 hours after you have placed your order subject to availability. Note: Orders placed on a Friday will possibly be sent out the following Monday. For next day Special Delivery guaranteed by 1pm, orders must be placed before 3pm. For Special Delivery orders placed on a Friday, please note that Royal Mail cannot guarantee a Saturday delivery unless an extra charge is made. In this case, to arrange for any urgent items to be delivered, please contact us on Krystina@bellydanceboutique.co.uk or 07528097153 . Should you wish your item to be couriered please contact us for timings and additional postage costs, this may cause a delay in your item being sent to you.

  1. Orders and Cancellations

By placing an order you are offering to purchase a product and are subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Postal Charges notice for further information. Bellydance Boutique retains the right to refuse any request made by you. If your order is accepted you will receive a confirmation email from PayPal. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.  All prices advertised are subject to changes. Your order may be cancelled if you email or ring Bellydance Boutique on the contact details above. Exceptions apply to personalised items and goods made to your order, which cannot be cancelled. Bellydance Boutique reserves the right not to cancel any order once it has been placed. For security reasons we may restrict the volumes of certain items to be sold in any one transaction.

  1. Additional Terms and Conditions of Sale for DVDs, Music & Blu-ray Only.

DVD’s, Music CD and Blu Ray films can only be returned within 14 working days of purchase, unused, in the original packaging and with any security seals intact. The customer will then receive a refund for the cost of the item minus postage costs. If the item is returned due to it being faulty then the customer will receive a full refund, including postage costs. It is at the discretion of Bellydance Boutique to decide if an item is deemed faulty or not. If a replacement of the item is requested this will be sent to the Customer and the only the original postage cost will be refunded. Please ensure that your returns paperwork is included in the return, failure to do this may result in a delay in your refund please email Krystina@bellydanceboutique.co.uk to receive your returns form.

  1. Prices

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax. The correct price will be shown on your receipt. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within seven days and is in new condition. Certain products cannot be returned. See Returns section below, for details. All prices shown are cash prices in sterling. We reserve the right to alter or amend prices, to accept or reject orders and in some cases to request part payment. Prices of goods displayed on Bellydance Boutique Website may differ from prices listed at any event attended by Bellydance Boutique or on Bellydance Boutique’s EBAY shop.

  1. Colour reproduction

Bellydance Boutique takes great care with the colours used in the photographs of products displayed on the Bellydance Boutique Website. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

  1. Payments

By credit & debit cards

We accept all major credit and debit cards through PayPal.You do not have to have a PayPal account to pay via PayPal through our website. We are unable to accept Cards that are due to expire within the next 5 days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained.

By Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

  • Pay in 30 days: The payment period is 30 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria and the Netherlands.
  • Slice it: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, the United Kingdom, Germany, Sweden, Norway, Denmark and Finland.
  • Card Payments: Available in Sweden, Germany and Austria. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.

The payment methods Pay in 30 days, and Slice It are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

  1. Returns

If you would like to return an item for any reason please contact us first at Krystina@bellydanceboutique.co.uk You may return any item within 14  working days of receipt, in a new and unused condition, complete with labels and in its original packaging. We will issue a full refund excluding any postal charges. Returned items which are not in new or unused condition, or which are returned after this period may not be refunded.  If the item is faulty please contact us on the above email address and attach any relevant photographs if possible. No refunds or exchanges can be given on items made to your specification, such as costumes or other items of clothing or shoes unless there is a manufacturing defect or the goods are not as ordered. For hygiene reasons certain jewellery i.e. earrings cannot be returned. Where a product has a security seal, a refund or exchange will not be given if the seal is broken. Your legal rights are not affected. Gift cards/vouchers cannot be returned or exchanged for cash. If an item is faulty the customer will receive a full refund once the item is returned unless we instruct you otherwise. You may also be offered a replacement. It is at Bellydance Boutique’s discretion as to decide if an item is deemed faulty or not.

  1. Data Protection and Prohibitions

Bellydance Boutique reserves the right to alter or amend prices and to accept or reject orders. You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Bellydance Boutique will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

  1. Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Bellydance Boutique and are protected by copyright laws and treaties around the world. All such rights are reserved by Bellydance Boutique. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Bellydance Boutique

Submission of material

By submitting any material to us, you automatically grant Bellydance Boutique the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also acknowledge that Bellydance Boutique is not obliged to publish any material submitted by you on any Bellydance Boutique publication. In certain circumstances Bellydance Boutique may also share your contribution with trusted third parties. By submitting any material to us, you agree to these Terms and Conditions.

  1. Your Privacy

By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. Bellydance Boutique is totally committed to protecting the privacy of our site visitors and customers. The Bellydance Boutique team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. All Bellydance Boutique customers have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by emailing Krystina@bellydanceboutique.co.uk with “UNSUBSCRIBE” in the subject line and main body of the email. Or click on the “unsubscribe” link if provided in any email communications which we might send you.

Site Statistics

We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made. We use a website company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, paths taken by visitors through the site and other general information. Bellydance Boutique uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

Transfers of your Information

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for Bellydance Boutique or one of our suppliers. Such processing may be required in order to fulfil your order. Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Disclosures of your information

We may disclose your personal information to any of our suppliers. We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Bellydance Boutique, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

Third party sites

Our site may contain links to and from the websites of advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

  1. Complaints

We are always pleased to hear from our customers even if it is a complaint. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact us via Krystina@bellydanceboutique.co.uk we will be delighted to answer any questions you may have.

Bellydance Boutique welcomes and learns from complaints. We aim to deal with complaints speedily and sympathetically. All complaints are logged, investigated and replied to.

Krystina

 

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